Shipping policy

                                       

Thank you for shopping with us!

Shipping Rates

Shipping costs are calculated based on the total weight of your order.

If you would like your package to be insured against loss or damage during transit, we recommend selecting Priority Shipping at checkout, as it includes insurance coverage through the carrier (where applicable).

Processing Time

We do our best to process and ship all orders within 3–5 business days after your order is placed.

• Orders are processed Monday through Friday only.
• We do not process or ship orders on weekends or holidays.
• The day your order is placed is not counted as a business day.

Please note that processing times may be longer during holidays, sales, or periods of high order volume.

Lost or Damaged Packages

Once your order has been handed over to the shipping carrier, it is under the carrier's responsibility. While we carefully package every order, we are not responsible for packages that are lost, stolen, or damaged during transit.

If your package is lost or arrives damaged, any claims must be filed directly with the shipping carrier. If you selected a shipping service that includes insurance, you may be eligible to file an insurance claim through the carrier.

If you need documentation or information from us to assist with your claim, please contact us, and we'll be happy to help.